Effective date: 2 July 2026

This Privacy Policy explains how Gaswrx (“we”, “us”, “our”), a brand operated by Digital Arts Media Ltd, collects, uses, and protects your personal information when you visit our website, sign up to our mailing list, or interact with our events. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are
Gaswrx is operated by Digital Arts Media Ltd, which is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your information, you can contact us at info@gaswrx.co.uk.

What information we collect
Contact details you provide when signing up, such as your name, email address, and mobile phone number.
Marketing preferences, including whether you have consented to receive email and/or SMS marketing.
Website and engagement data, such as pages visited, links clicked, and how you interact with our emails and forms, collected through cookies and similar technologies.

How we collect your information
We collect information directly from you when you complete a sign-up form on our website, and automatically through cookies and analytics when you use our website.

How we use your information
To send you marketing communications about our events, presales, ticket releases, and offers by email and/or SMS, where you have consented to receive them.
To manage your subscription and communication preferences.
To understand how our website and campaigns are performing and to improve them.

Lawful basis for processing
We rely on your consent to send you email and SMS marketing. You provide this consent when you tick the relevant boxes and submit our sign-up form. You can withdraw your consent at any time (see “Your rights” and “Marketing communications” below). We may also rely on our legitimate interests to operate, secure, and improve our website and services.

Marketing communications and how to opt out
If you have consented, we will send you marketing by email and/or SMS. You can opt out at any time:

Email: click the “unsubscribe” link at the bottom of any marketing email.
SMS: reply STOP to any marketing text message.

You can also contact us at info@gaswrx.co.uk to update your preferences. Message frequency varies, and message and data rates may apply to SMS.

Who we share your information with
We use trusted third-party providers to help us deliver our services. In particular, we use Klaviyo as our email and SMS marketing platform. Klaviyo processes your personal data on our behalf as a data processor under a data processing agreement. We do not sell your personal data to third parties.

International transfers
Some of our providers, including Klaviyo, may process data outside the UK, including in the United States. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

How long we keep your information
We keep your personal data for as long as you remain subscribed to our communications or as needed to provide our services. If you unsubscribe or ask us to delete your data, we will remove it from our active marketing lists, retaining only what we are legally required to keep.

Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you;
• Ask us to correct inaccurate or incomplete data;
• Ask us to delete your data (“right to be forgotten”);
• Restrict or object to our processing of your data;
• Request a copy of your data in a portable format;
• Withdraw your consent to marketing at any time.

To exercise any of these rights, please contact us at info@gaswrx.co.uk.

Cookies
Our website uses cookies and similar technologies to make the site work, understand how it is used, and support our marketing. You can control cookies through your browser settings.

Complaints
If you have concerns about how we handle your personal data, please contact us first at info@gaswrx.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.