Frequently Asked Questions
Where is GASWRX?
50 Adderley Street, Birmingham B9 4ED. Full travel information appears on the Plan Your Visit page.
What kind of venue is GASWRX?
A multi-space venue for music, culture and large-scale experiences, including the Main Room, Basement, Mezzanine, Terrace, Atrium and supporting hospitality spaces.
What is the venue capacity?
Capacity varies by event, production layout and spaces in use.
Is the venue accessible?
All principal public areas are wheelchair accessible apart from the Mezzanine. Accessible toilets and viewing arrangements are available.
Is there an age restriction?
Most club events are 18+, but restrictions vary. Check the event page and ticket.
Do I need identification?
Yes. Public ticketed events use mandatory ID scanning and valid photographic identification may be required.
Will I be searched?
Yes. Guests should expect mandatory security screening, which may include bag and personal searches, metal-detection arches and secondary screening.
Can I bring a bag?
Small bags may be accepted subject to search. Large bags, suitcases and oversized items should not be brought.
Is there a cloakroom?
Yes there are cloakrooms facilities onsite – charges vary by event.
Can I leave and return?
Re-entry is not normally permitted unless specifically stated.
What happens if I arrive after last entry?
Admission is not guaranteed and a refund will not normally be provided.
Can I buy tickets on the door?
Door tickets may be available if the event is not sold out, but availability and price are not guaranteed.
What if my ticket has not arrived?
Contact the authorised ticket provider used for the booking.
Can I transfer or resell my ticket?
Use only the official transfer or resale facility offered by the authorised ticket provider.
What if an event is cancelled or rescheduled?
The authorised ticket provider will contact the lead booker with the applicable options.
What should I do if I feel unwell or unsafe?
Speak to any member of staff immediately. Welfare, medical and security teams are available during events.
Can I hire the venue?
Yes. Submit a brief through the Venue Hire page.